Working student (m/f/d) in Customer Service - Focus Netherlands

Job description

Since 2014 we have had a vision to create lifestyle products, and influence people all over the world with our passion for travel. In 2014 our 3 passionate founders laid the foundation of an owner-managed company, without external investors, which was started on campus.


Today we are growing faster than the market - how does that work? With our 100 intelligent employees, motivation down to the core, a large amount of ambition and above-average, hands-on dedication from each individual. Our products are represented worldwide, we have our own stores and over 1 million fans on social media.


Do you want to be a part of our family, and let the Kapten spirit overcome you? Then maybe we have something for you: become a working student (m/f/d) in customer service: Focus Netherlands!


What awaits you:

  • At the beginning you will be systematically trained in the different areas of our loving customer service department
  • You will be responsible for the Dutch Community Management for Facebook and Instagram
  • In everyday life you will mainly talk to our customers on the phone, answer e-mails, be the contact person for the post office and take care of the live chat
  • Hardly anyone will know the feedback of our customers better than you! With you and this knowledge we want to work out long-term future strategies for service and product development
  • You communicate with our logistics and marketing departments so that you are always up-to-date and can offer the best service to our customers

Job Requirements

What we are looking for:

  • Are you studying a communications, economics, pedagogy or a related course of study?
  • Are you fluent in Dutch and English? Basic German skills are beneficial.
  • Can you be a reliable and friendly customer service agent everyday, and is the office extremely important to you?
  • Do you enjoy communicating with people?
  • Are happy customers a personal goal for you?

Are you screaming "Yes"? Then let us briefly tell you what awaits you:

With us, PASSION is always written in capital letters. That's why we do everything we can to make your working day as exciting as possible. In addition to the direct involvement in shaping our company, you will have personal responsibility from day 1. You will also receive employee discounts, be invited to regular team events, have flexible working hours, a Club Mate and Acao flat rate, the most beautiful office with a view of the Rhine and the best colleagues.


We love it here! You too? Then apply now!

Start: Immediately

Duration: 1 Year (minimum)