Internship Customer Service & Influencer Marketing - Focus Netherlands

Job description

At Kapten & Son, we create products for every situation in life. With our backpacks, watches, sunglasses, glasses & accessories, we encourage people to be bold, dynamic, enthusiastic, passionate and open-minded - traits that define everyone here at Kapten & Son. #BeKapten.


Our work is characterized by passion and dynamism and an ever-present desire to be better than yesterday. We are brave to change things, to venture into new territories and to take responsibility. We work together towards the goal of becoming one of the most successful lifestyle brands in Europe.


How do we achieve this? With over 150 intelligent employees, motivation right down to our core and an above-average, hands-on dedication of each and every one of them. Our products are represented worldwide, we have 6 stores and over 1 million fans on social media.

 

Do you want to be a part of our family, and let the Kapten spirit overcome you? Then maybe we have something for you: become an intern for our Customer Service & Influencer Marketing: Focus Netherlands! 

  • At the beginning you will be systematically trained in the different areas of our loving customer service department
  • In everyday life you will mainly talk to our customers on the phone, answer e-mails, be the contact person for the post office and take care of the live chat
  • Hardly anyone will know the feedback of our customers better than you! With you and this knowledge we want to work out long-term future strategies for service and product development
  • You communicate with our logistics and marketing departments so that you are always up-to-date and can offer the best service to our customers
  • You support our country manager with influencer marketing campaigns for the Dutch market, by doing research for suitable accounts for our brand, negotiating prices and checking and analyzing the success of postings

Job Requirements

  • Are you studying a communications, economics, pedagogy or a related course of study or have you just finished your studies?
  • Are you fluent in Dutch and English? Basic German skills are beneficial.
  • Can you be a reliable and friendly customer service agent everyday, and is the office extremely important to you?
  • Do you enjoy communicating with people?
  • Are happy customers a personal goal for you?

Are you screaming "Yes"? Then let us briefly tell you what awaits you:

In addition to almost unlimited growth potential and personal responsibility from day 1, we offer, above all, an environment in which you can perform at your best. We offer our employees regular team events, flexible working hours, flat hierarchies and discounts on our products. In addition, our office with a wonderful view of the Rhine offers a drinks flat rate, fresh fruit baskets, a gin bar, and a discounted breakfast and lunch in our own cafeteria.

 

We love it here! You too? Then apply now!


Start: 01.08.2021

Duration: 6 months